Container DP World PORT QASIM QICT (Desty Mr Parrot)

HelpDesk is designed to facilitate customers, shipping lines and other delegate authorities by offering them one window service. Being a Communication Gateway helpdesk is round the clock involved in facilitating the Trade.

QICT Container Tracking (click here)

  • PaCCS/Non PaCCS firefighting issues
  • Reporting to Shipping lines
  • Liaison with PaCCS and Non-PaCCS customer issues with stake holders.
  • Monitoring PaCCS EDI messages flow and trouble shouting issues
  • Non-PaCCS examination requests
  • Waiver request processing and monitoring
  • Auction containers processing and monitoring
  • Handling and monitoring On dock rail operations
  • Managing and monitoring CFS cargo shifting and de-stuffing at the Off dock facility
  • Follow-up with shipping lines and customers for import containers delivery to improve container dwell time
  • Customer complain form review and follow-up


HelpDesk Contact Details
Help.Desk@qict.com.pk
Direct # +92-21-4739024
Fax # +92-21-4739077

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